careersretail revitalized

Sandor is passionate about revitalizing retail at our centers and in our communities. This task is both demanding and rewarding. We look for outstanding individuals who can excel in a highly competitive industry. If you think you have what it takes, we would love to hear from you. With a track record of continuous growth and offices in both Indianapolis and Scottsdale, we frequently open new positions. See current postings below.

  • Tenant Services Coordinator
    Indianapolis, INposted on Feb 1st, 2021

    We seek an exceptional individual to join our team. This individual is highly organized, can juggle many tasks at once, and is not easily overwhelmed. If this describes you, please contact us immediately:

    • You have strong computer skills.
    • You have a high energy level, are driven to complete tasks, are committed to high standards, and intuitively anticipate the needs of others.
    • You balance big-picture thinking with ownership of details—accuracy is very important to you.
    • You are highly detail-oriented and have strong organizational and project management skills.
    • You have a knack for both building on existing processes and building from the ground up.
    • You take pride in helping the team be successful.
    • You listen closely to feedback and use context clues to proactively drive future work.
    • You meet deadlines in a fast-paced, quickly-changing environment.

    Responsibilities:

    • Serve as the main contact for tenants and is responsible for managing work order request calls reported to the hotline and company email
    • Scan and save customer correspondence, property reports, and other related documents to the company network drive
    • Serve as liaison between tenants and staff, providing exceptional customer service
    • Receive, create, and dispatch work orders for customer requests for the entire portfolio
    • Manage and update the work order system routinely as items are completed for the entire portfolio
    • Follow up with tenants to ensure completed results are satisfactory
    • Manage the invoice payment process from start to finish daily: receiving and obtaining all necessary documentation, uploading into Yardi Payscan, coding, and starting the workflow in Yardi
    • Manage utility requests and inquiries
    • Collect staff timesheets and input data into existing Excel worksheet for internal maintenance billing to be completed monthly
    • Scan and save all vendor certificates of insurances to the company network drive
    • Distribute mail daily
    • Track winter weather events for snow-related invoices and preapproved snow services
    • Maintain a professional demeanor and provide exceptional customer service to both internal and external customers
    • Create, send, and track service agreements for all third-party contracted work
    • Assist Construction Management with processing construction draws and change orders for payment
    • Perform other related duties as assigned

    Required skills and experience:

    • Three years of experience in office administration
    • Bachelor or Associate degree
    • Proficiency in Microsoft Outlook, Excel, and Word and Adobe Acrobat Pro
    • Ability to communicate effectively and clearly, both spoken and written
    • Ability to analyze problems and provide options for solutions
    • Ability to prioritize and manage multiple priorities in high-demand, deadline-driven environment
    • Ability to build and maintain strong customer service
    • Ability to communicate effectively and clearly, both spoken and written

    Physical demands: While performing duties of the job, employee is occasionally required to stand, walk, and sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Work environment: The noise level in the work environment is usually moderate. 

    Attendance: Regular attendance in the Indianapolis office is essential to the Company’s efficient operation and is a necessary condition of employment.

    Contact: jobs.propertymgmt@sandordev.com

If there is not currently a position posted that is in-line with your qualifications, you can submit your resume for future consideration to hr@sandordev.com.

Sandor Benefits

Sandor offers a generous and competitive benefits package, including the following:

  • Comprehensive medical, prescription, dental, and vision insurance plans
  • Life/AD&D insurance
  • Additional short-term disability, medical, and life insurance coverage options
  • 401(k) plan with company match
  • 7 paid holidays
  • 3­ to 4 weeks paid time off ­­
  • Casual attire
  • Local membership discounts, employee appreciation events, and family outings
  • Community service days and the annual Sandor Season of Giving